IPX Communications
IPX are Cyber Security Professionals, utilizing Local Area Networks and Cloud solutions using AWS and Microsoft.
In addition IPXCOM are experts at utilizing VMware and on premise solutions for the newest innovations for PBX, Call Center-Contact Center, CRM, Workflow and Database Applications.
And throught Micro Soft Teams Phone System, We deliver Teams Direct Routing, integrated call routing and queuing applications, migration and support services – all designed to add unparalleled value to Microsoft Teams Phone System deployment.
Our Services
IPXCOM provides the best products and services for your business.
Microsoft Teams Phone System
We deliver Teams Direct Routing, integrated call routing and queuing applications, migration and support services – all designed to ..
IPXCOM Cyber Security
Good threat intelligence requires relevant context on the risks facing your organization. Threat intelligence is critical, given how much more data ..
CoreInteract
CoreInteract is a complete Enterprise Customer Engagement platform designed for Microsoft Teams Phone System ..
Altigen Direct Routing
The Wonder Widget Company, headquartered in North America with offices in the UK and Europe, had on premises PBX systems from multiple ..
Custom Software Solutions
Our Custom Software Solutions include Custom App Development and Integration for Microsoft Teams Phone System.
Enterprise Reporting & Analytics
Solutions include a simple to use reporting and analytics solution for Microsoft Teams and Teams Phone System, allowing for quick and ..
Altigen's Team Phone system
An AI Powered Enterprise Customer Engagement for Microsoft Teams Phone System.
As a leading Microsoft Cloud Solutions provider our mission is to deliver value add Customer Engagement solutions for Teams Phone System. Our applications offer native integration to Teams, are deployed in Azure and leverage Cognitive Services to provide an integrated suite of solutions which enable companies to deliver an exceptional experience for their customers.
Solutions we offer
Customized Solutions for Teams Phone System
AI Chat Bots
Interact with your customers 24 x 7 with out intelligent, conversational chat bots which can also escalate to a live agent
Caller Authentication
Improve security and reduce fraud with our patented authentication process, prior to answering the call
Post Call Survey
Create and route callers, based on your business rules, to fully customized post call surveys
CRM / ERP Integration
Inbound screen pops, click to dial and customer call routing based on information in your CRM or ERP database
Priority Customer Routing
Improve customer service by routing high priority customers to the best available agent – even placing them 1st in queue
Open API's
Utilizing our open API set we can connect to virtually any system to enhance your call processing
